Another Satisfied Customer

November 30, 2007

Very good customer care from BBC News reflected on a blog.

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3 Responses to “Another Satisfied Customer”


  1. Another satisfied customer here! I spotted a similar problem with a caption, emailed, and it was changed. I posted about the story here: http://www.mcgarvey.co.uk/2007/11/11/bbc-caption-writers-slip-up/.

    I didn’t get a reply though, so maybe they spotted it without my help.

  2. Jack Hughes Says:

    Nick,

    Sarcasm doesn’t work very well in cyber-space.

    Or are you really excited because the BBC has corrected one of its own mistakes ?

    No – its two now. Two corrections.

    Hmmmmm.

  3. nickreynoldsatwork Says:

    Why did you think I was being sarcastic?

    It’s good to correct mistakes and to tell people you’ve corrected them.


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