Reading, Writing, Linking, Thinking, Talking
Very good customer care from BBC News reflected on a blog.
This entry was posted on November 30, 2007 at 3:17 pm and is filed under another satisfied customer, BBC.
Tags: BBC, BBC News, customer care
Another satisfied customer here! I spotted a similar problem with a caption, emailed, and it was changed. I posted about the story here: http://www.mcgarvey.co.uk/2007/11/11/bbc-caption-writers-slip-up/.
I didn’t get a reply though, so maybe they spotted it without my help.
Sarcasm doesn’t work very well in cyber-space.
Or are you really excited because the BBC has corrected one of its own mistakes ?
No – its two now. Two corrections.
Why did you think I was being sarcastic?
It’s good to correct mistakes and to tell people you’ve corrected them.
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